Privacy Policy

1Information we collect

We only collect what's needed to provide our services and respond to you:

• Contact details — name, email, phone, business name — when you reach out via call, email, WhatsApp or our website.
• Business information — shared by you during demos, onboarding or support.
• Technical data — IP address, browser type, pages visited — collected automatically by our website analytics.

2How we use it

• To respond to your enquiries and provide demos, quotes or support.
• To deliver, maintain and improve our products (including SwarnApp).
• To send service-related updates, invoices and important notices.
• Occasionally — to share product updates or relevant offers. You can opt out anytime.

3Sharing & third parties

We do not sell your personal information. We share data only with:

• Trusted service providers we use to run our business (hosting, email, payment processing) — bound by confidentiality.
• Government or legal authorities — only when legally required.

4Storage & security

Your data is stored on secure servers with encryption in transit and at rest. We use industry-standard practices including role-based access, regular backups and routine security audits. While no system is 100% breach-proof, we take reasonable steps to protect what's yours.

5Your rights

You can:

• Request a copy of the personal data we hold about you.
• Ask us to correct or delete your data.
• Opt out of marketing communications anytime.

To exercise any of these, write to us at info@thethiinker.com.

6Cookies

Our website uses minimal cookies to remember your preferences and understand how visitors use the site. You can disable cookies in your browser settings — some site features may not work as expected if you do.

7Changes to this policy

We may update this policy from time to time. Significant changes will be highlighted on this page with a refreshed "Last updated" date. Continued use of our services after updates means you accept the revised policy.

8Contact us

Questions about privacy or your data? We'd be happy to walk you through it.